- Hotline nemetschek allplan software#
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Finally, click ‘Finish’.Īnother dialog box opens, prompting you to start Allplan. Select ‘Technical Support Allplan’ and ‘Enquiry with Allplan logging’. To create a support request, start the Services application, open the ‘Service’ menu and select ‘Create support request (Hotinfo)’. So, we would be grateful if you could send us a support request (Allplan Hotinfo with Allplan logging).If all the points above do not solve the problems, technical support requires more system information about the computer running Allplan. If the project is still slow, the problem may be caused by the data of the current project.ġ1. In this case, the network must be checked in detail.Ĭontact your network administrator and ask him or her to do this. If this has solved the problems, they are caused by the network. Open the ‘Help’ and select ‘Workgroup Manager’.Īfter you have checked out the workstation, Allplan no longer accesses the central file storage of the server. You can find detailed information on checking out an Allplan workstation using Workgroup Manager in the To do this, check out the workstation with the project in question and use the project on the local Allplan workstation. If you use Allplan with Workgroup Manager, you can check whether the problems are caused by the network. Network: checking out Allplan using Workgroup Manager In this case, the data of this project must be analyzed in detail.ġ0. If it is only the current project that is slow, the problem may be caused by the data of the current project. Start with the empty project and check whether it is slow too.Īfter this, select any other Allplan project. If problems occur, contact your network administrator and ask him or her to configure name resolution correctly.Ĭheck whether some Allplan projects are slower than other Allplan projects. You can find the name and address of the Allplan data server in the second group. The reply starts with the name and address of the server providing name resolution. Go to the line following the > character, type in the name of the Allplan data server and press ENTER.
Hotline nemetschek allplan windows#
Right-click the Windows Start Button, select ‘Run’, type in ‘cmd’, click OK, type in ‘Nslookup’ and press ENTER. If Allplan takes several minutes to start, name resolution on the network may not work. Select the ‘Turn off all unnecessary animations (when possible)’ option. To do this, open the Control Panel, select ‘Ease of Access’ and go to the ‘Make things on the screen easier to see’ area. You can exclude the Allplan installation folders from real-time scanning.When you start the Services application, you can see a list of the folders to be excluded.Ĭhanges in the settings of the virus scanner only come into effect when you re-start the computer.ĭeactivate the Aero desktop effects of Windows. Scanning "all files" can take a long time, considerably slowing down your computer when you switch between projects or exit the program. If so, reduce protection to "programs only".
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Deactivate ‘Check availability of all offline projects’.Ĭheck whether an anti-virus program is running in the background of the computer or server. Start Allplan, open the ‘File’ menu and select ‘New Project, Open Project’. Check the availability of all projects that are not online (if you use Workgroup Manager): Open the ‘Customize’ tab and set ‘Color scheme and icon design’ to ‘Windows’.ĥ. Start Allplan, open the ‘View’ menu, point to ‘Toolbars’ and select ‘Customize User Interface’. restreg: Restores CAD registry settings. To do this, start the Services application, open the ‘Service’ menu and select the following ‘Hotline Tools’: If this is not so, restore the settings you just saved. cleanreg: Resets CAD registry settings.Ĭheck whether this has solved the problems. Start the Services application, open the ‘Service’ menu and select the following ‘Hotline Tools’: To save your settings, select the following tools. Start the Services application, open the ‘Service’ menu and select ‘Hotline Tools’.
Hotline nemetschek allplan software#
Select ‘Run as administrator’ and click ‘Yes’ to confirm the following message.Īs a result, Windows security settings do not block the installation.Ĭheck the hardware and software required for your Allplan computer.Ģ.b)Check the Allplan system requirements:Ģ.c)You can find information about graphics cards atĢ.d)You can find server operating systems you can use for the central file storage of Allplan at
![hotline nemetschek allplan hotline nemetschek allplan](https://i.ytimg.com/vi/1nGWVdQ9v3w/maxresdefault.jpg)
Contact your system administrator if you have problems. This might require administrator privileges. Deactivate the virus scanner while your are installing updates or hotfixes.
![hotline nemetschek allplan hotline nemetschek allplan](https://www.allplan.com/fileadmin/_processed_/2/1/csm_CAFM_Workshop_print_9049c7c203.png)
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If Allplan finds updates or hotfixes, download the installation packages. Open Allplan and click the ‘?’ icon in the upper right-hand corner.
![hotline nemetschek allplan hotline nemetschek allplan](https://i.ytimg.com/vi/5wfk-c-6Voc/maxresdefault.jpg)
Make sure you work with the current Allplan version.